Return and Refund Policy
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Last updated: 2024
Thank you for shopping at Neo Bookify.
If, for any reason, You are not completely satisfied with a purchase We invite
You to review our policy on refunds and returns..
The following terms are applicable for any products that You purchased with
Us.
Interpretation and Definitions
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Interpretation
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The words of which the initial letter is capitalized have meanings defined
under the following conditions. The following definitions shall have the same
meaning regardless of whether they appear in singular or in plural.
Definitions
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For the purposes of this Return and Refund Policy:
* Company (referred to as either “the Company”, “We”, “Us” or “Our” in this
Agreement) refers to Neo Bookify.
* Goods refer to the items offered for sale on the Service or downloadable.
* Orders mean a request by You to purchase Goods from Us.
* Service refers to the Website.
* Website refers to Neo Bookify, accessible from <https://neobookify.com/>
* You means the individual accessing or using the Service, or the company,
or other legal entity on behalf of which such individual is accessing or
using the Service, as applicable.
Your Order Cancellation Rights
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You are entitled to cancel Your Order within 7 days Eligible products are those
not accessed or download.
The deadline for cancelling an Order is 7 days from the date on which You
purchased the Downloadable. .
In order to exercise Your right of cancellation, You must inform Us of your
decision by means of a clear statement. You can inform us of your decision by:
* By email: [email protected]
We will reimburse You no later than 14 days from the day on which We checked
the Downloadable state. We will use the same means of payment as You used for the
Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
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In order for the Downloadable to be eligible for a return, please make sure that:
* The Downloadable/Product were purchased in the last 7 days
* Eligible products are those not accessed or downloaded
The following Goods cannot be returned:
* if the products accessed od downloaded not eligible
.
We reserve the right to refuse returns of any products that does not meet
the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot
be refunded. This exclusion may not apply to You if it is not permitted by
applicable law.
Returning Goods
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You are responsible for the risk of returning the Goods to Us. You
should send email of the purchase info of the Goods at the following address:
We cannot be held responsible for Goods accessed or dowloaded.
Therefore, We recommend an insured and trackable mail service. We are unable
to issue a refund without actual receipt of the Goods or proof.
Contact Us
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If you have any questions about our Returns and Refunds Policy, please contact
us:
* By email: [email protected]